Privacy Policy

The Pallet Squad collects the following personal information from your business:

• Contact information such as name, email address, mailing address, and phone number
• Billing information such as billing address
• Your IP Address
• Behavioral information, such as site use behavior, preference information such as order history, and service and product preferences

The Pallet Squad uses this information to:

• Fulfill your order
• Respond to customer service requests
• Administer your account
• Understand our customers product and service preferences using behavioral data

The Pallet Squad only collects this personal information when it is voluntarily given by its clients.

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, do not use or provide any information through our website. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

We do not share the above personal information with third-party data vendors.

We do not sell your personal information to third parties.

We may disclose your personal information:

• as required by law such as to comply with a subpoena or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• if thepalletsquad.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your company’s information, as well as any choices you may have regarding your company’s information
• to any other third party with your prior consent to do so.

The Pallet Squad uses cookies to keep track of your preferences and profile information. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies are also used to collect general usage and volume statistical information. This can include personal information in the form of your IP address and general location data.

The Pallet Squad’s website also uses Google Analytics, a web analytics service provided by Google, Inc. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from https://www.google.com/privacy.html (opens in a new tab). To opt-out of data being collected and used by Google Analytics, use the Google browser add-on (opens in a new tab). You can also disable these cookies for our website by using the banner that appears at the bottom of our site.

The Pallet Squad uses the information from Google Analytics to understand how users interact with our website in order to improve the layout, content, and services we offer. We also use this data to help tailor our advertisement of thepalletsquad.com. This includes using information such as industry, location, and site behavior to determine who might be interested in The Pallet Squad services and target our advertising appropriately.

For a list of the cookies we use and how to manage them, see our Cookie Policy.

Our site includes links to other websites whose privacy practices may differ from those of thepalletsquad.com. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

The security of your information is important to us. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at (866) 301-4913.

In the event of a data breach we will contact you using the information we have on record to communicate details about the breach and any information that may have been exposed.

The Pallet Squad may use information to record your order offline. We may also collect information that you choose to supply to us offline, such as order information, name, address, phone, email, or other personal information that is needed to fulfill your order or request. We also use anonymous user data internally to review reports or make projections to help us improve the visitor’s experience on our website.

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

To review, update, or remove your personal information to ensure it is accurate, you may contact us at info@thepalletsquad.com. We may require that you verify your identity before reviewing, changing, or removing your personal data.

If you choose to remove your personal information this will not affect the services we offer you or the prices we charge in any way. However, it may be impossible to fulfill certain requests without personal information (e.g. we cannot fulfill an order without processing a name, address, and payment information)

At The Pallet Squad, we are committed to obtaining your informed consent before collecting any personal information. When you submit your personal data through our website—such as subscribing to newsletters, placing an order, or requesting services—we ensure that your consent is explicitly obtained.

We collect consent via the following methods:

• Checkboxes: Before submitting personal information, you will be asked to check a box acknowledging your consent to the collection and use of your data as outlined in our Privacy Policy.
• Confirmation Emails: For certain actions (e.g., subscribing to communications or completing an order), we may send a confirmation email to verify your consent.

This process guarantees that you are fully aware of the personal data we collect and how it will be used. Should you wish to withdraw your consent at any time, you can do so by contacting us at info@thepalletsquad.com.

You may contact us about this privacy statement by email at info@thepalletsquad.com or calling us at (866) 301-4913.